Privacy Policy
Privacy Policy & Data Security
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, enroll in courses, or contact us. This may include:
- Personal Information: Name, email address, phone number, and address
- Educational Information: Learning preferences, course progress, and academic records
- Payment Information: Billing details and payment history (processed securely)
- Technical Information: IP address, browser type, and device information
- Communication Data: Messages, feedback, and support requests
2. How We Use Your Information
We use the information we collect to:
- Provide and improve our Islamic education services
- Process enrollments and manage your account
- Facilitate communication between students and teachers
- Send important updates about courses and services
- Process payments and maintain financial records
- Provide customer support and respond to inquiries
- Ensure platform security and prevent fraud
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With Teachers: Necessary information to provide educational services
- Service Providers: Trusted partners who assist in operating our platform
- Legal Requirements: When required by law or to protect our rights
- With Consent: When you explicitly agree to share information
4. Data Security
We implement appropriate security measures to protect your personal information:
- SSL encryption for data transmission
- Secure servers and databases
- Regular security audits and updates
- Access controls and authentication measures
- Staff training on data protection practices
5. Cookies and Tracking
We use cookies and similar technologies to enhance your experience on our website. These help us:
- Remember your preferences and login status
- Analyze website usage and performance
- Provide personalized content and recommendations
- Ensure website security and functionality
You can control cookie settings through your browser preferences.
6. Your Rights and Choices
You have the right to:
- Access: Request a copy of your personal information
- Update: Correct or update your information
- Delete: Request deletion of your account and data
- Opt-out: Unsubscribe from marketing communications
- Portability: Request your data in a portable format
7. Children's Privacy
We take special care to protect the privacy of children under 13. We do not knowingly collect personal information from children without parental consent. If you believe we have collected information from a child, please contact us immediately.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: alinaqi.te@gmail.com
- Phone: +92 330 254 6767
- Address: al_hamra town 249
We are committed to resolving any privacy concerns you may have.